Check-in from 2:00 p.m., check-out by 11:00 a.m. Between check-in and getting access to your room and check-out and departure, you may store your luggage in our luggage store area.
The reception is open for our guests from 07:30 to 21:00.
Your four-legged friend may of course come with you – just let us know. We charge € 17.00 per dog and day, not including feed. We reserve the right to charge a one-off cleaning fee of € 60.- should there be any heavy soiling. To maintain our high hygenic standards your dog is not allowed to lie on the bed this is strictly forbidden! No access to the restaurant, bar, lounge, swimming pond (Gardens) or the health areas. Please bring bedding for your dog. Dog beds and accessories for hire are not included in the offer. There is a ‘Dog Station’ at our car parking area. Dog owners are 100% responsible for their dogs and for any damage they cause.
You can pay us using Visa, MasterCard, debit card and in cash. Company invoices and cost transfers are also available. The deposit for your booking can be effected via our booking system. For reservations during the Christmas, New Year’s Eve and Mardi Gras period a deposit of € 200.00 is due. For bookings at the turn of the year, there is also a New Year’s Eve surcharge of € 100.00 per room.
Conveniently online, or by mail and telephone. At the best rates!
Austrian hotel terms and conditions apply In the event of early departure, the full package price will be charged. Please note that in the event of cancellation or early departure, charges apply, as per ‘AGBH’ (General Terms and Conditions of the Hotel sector).
Things may happen in between times and you might have to cancel the stay you have booked with us. Not a problem. Please let us know straight away.
Direct bookings (direct via the hotel website, e-mail or telephone) will enjoy favourable cancellation conditions in contrast to bookings made via third-party platforms, e.g. booking.com.
The Seppl’s flexible cancellation conditions apply to all direct bookings. For all other, non-direct bookings, Austrian Hotel Regulation cancellation conditions apply. We recommend you take out cancellation insurance. This is available via our partner EUROPÄISCHE REISEVERSICHERUNG.
SEPPL’S CANCELLATION CONDITIONS
CANCELLATION CONDITIONS AS PER AUSTRIAN HOTEL REGULATIONS